1. How do I place an order?

   • To place an order, simply browse our website, select the desired items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.

2. What payment methods do you accept?

   • We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. You can choose your preferred payment option during checkout.

3. What shipping options are available?

   • We offer standard shipping with a delivery timeframe of 7-10 business days. Expedited shipping options may be available for select items at an additional cost. Please refer to our Shipping Policy for more details.

4. Do you offer international shipping?

   • At this time, we only offer shipping within [list of countries/regions you ship to]. We do not offer international shipping outside of these regions.

5. How can I track my order?

   • Once your order is processed and shipped, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number through our website or the designated shipping carrier's website.

6. What is your return policy?

   • We offer a 7-day return policy for eligible items. If you are not satisfied with your purchase, you may return the item within 7 days of delivery for a full refund or exchange, excluding shipping charges. Please refer to our Returns and Exchanges Policy for detailed instructions on initiating a return.

7. Are all products eligible for return?

   • While most items are eligible for return, certain products such as perishable goods, personalized items, and final sale items may not be eligible. Please refer to our Returns and Exchanges Policy for more information on eligible items.

8. What should I do if my order arrives damaged or defective?

   • If your order arrives damaged or defective, please contact our customer service team immediately. We will work with you to promptly replace the damaged or defective item at no additional cost.

9. How can I contact customer support?

   • You can reach our customer support team via email at [insert email address] or by phone at [insert phone number]. Our customer service hours are [insert hours of operation]. We are here to assist you with any questions or concerns you may have.

10. Do you offer gift wrapping or special packaging?

    • At this time, we do not offer gift wrapping or special packaging services. However, we strive to ensure that our products are packaged securely to prevent damage during transit.

If you have any additional questions or inquiries, please don't hesitate to reach out to us. We are committed to providing you with the best shopping experience possible at PrimeMustHave.